Dust

Dust is a platform for building custom, secure AI agents connected to company data and tools.

Updated April 2026

Overview

Website: dust.tt
Segment: Enterprise AI & Knowledge
Posture: AI Assistants & Agent Platforms

Product overview

Dust offers a no-code platform to create customizable AI agents powered by leading LLMs like GPT-5, Claude, Gemini, and Mistral, integrating with tools such as Slack, Notion, GitHub, Google Drive, and Zendesk. Used by over 5,000 organizations including Clay, Didomi, Kyriba, and Doctolib for sales, support, engineering, and more, it enables teams to automate workflows and access siloed knowledge securely. Distinct for its model-agnostic approach, enterprise-grade security (SOC2, GDPR), and ability to orchestrate fleets of agents that execute complex multi-tool actions beyond simple chat.

Revenue model

Per-user subscription: Pro at €29/month/user (from 1 user, unlimited messages under fair use, 1GB/user data, fixed API pricing); Enterprise custom pay-per-use (100+ users, SSO/SCIM, larger storage).

Moat

Dust's key competitive moat is its comprehensive AI agent platform that delivers continuous, automatic improvements in capabilities, model access, and integrations without customer development effort, enabling rapid deployment, high adoption rates (e.g., 70-95% across organizations), and significant time savings (50-70%) that building in-house cannot match due to undifferentiated technical challenges and ongoing maintenance burdens. This is reinforced by strong network effects from widespread internal adoption and a free-market talent strategy that attracts top engineers to focus on high-value innovation rather than commoditized infrastructure.